{"id":371,"date":"2013-05-21T22:09:46","date_gmt":"2013-05-21T19:09:46","guid":{"rendered":"http:\/\/www.eng.biu.ac.il\/helpdesk\/?page_id=371"},"modified":"2024-02-11T09:14:27","modified_gmt":"2024-02-11T07:14:27","slug":"it-services","status":"publish","type":"page","link":"https:\/\/www.eng.biu.ac.il\/helpdesk\/","title":{"rendered":"IT Service"},"content":{"rendered":"\n<h4 style=\"text-align: center;\">\u05e9\u05d9\u05e8\u05d5\u05ea\u05d9 \u05d4\u05de\u05d7\u05e9\u05d5\u05d1 \u05e2\u05d5\u05de\u05d3\u05d9\u05dd \u05dc\u05e8\u05e9\u05d5\u05ea\u05db\u05dd \u05d1\u05d9\u05df \u05d4\u05e9\u05e2\u05d5\u05ea 7:00 \u2013 17:00<\/h4>\n<h4 style=\"text-align: center;\">\u05d5\u05d6\u05de\u05d9\u05e0\u05d9\u05dd \u05e2\u05d1\u05d5\u05e8\u05db\u05dd \u05d1\u05d0\u05de\u05e6\u05e2\u05d5\u05ea \u05d3\u05e8\u05db\u05d9 \u05d4\u05d4\u05ea\u05e7\u05e9\u05e8\u05d5\u05ea \u05d4\u05d1\u05d0\u05d9\u05dd<\/h4>\n<p style=\"text-align: right;\"><a href=\"http:\/\/helpdesk.eng.biu.ac.il\/portal\">http:\/\/helpdesk.eng.biu.ac.il\/portal<\/a>&nbsp;\u05e7\u05e8\u05d9\u05d0\u05d5\u05ea \u05e9\u05d9\u05e8\u05d5\u05ea \u05dc\u05ea\u05de\u05d9\u05db\u05d4 \u05d1\u05e0\u05d5\u05e9\u05d0\u05d9 \u05de\u05d7\u05e9\u05d5\u05d1 \u05d9\u05ea\u05d1\u05e6\u05e2 \u05d3\u05e8\u05da \u05d4\u05de\u05e2\u05e8\u05db\u05ea&nbsp;<strong>\u05d1\u05dc\u05d1\u05d3<\/strong><\/p>\n<p style=\"text-align: right;\">&nbsp; \u05d4\u05e8\u05d9\u05e9\u05d5\u05dd \u05dc\u05de\u05e2\u05e8\u05db\u05ea \u05e4\u05ea\u05d5\u05d7 \u05dc\u05db\u05dc \u05db\u05ea\u05d5\u05d1\u05ea \u05d4\u05d3\u05d5\u05d0\u05e8 \u05d0\u05dc\u05e7\u05d8\u05e8\u05d5\u05e0\u05d9 <a href=\"https:\/\/www.eng.biu.ac.il\/helpdesk\/help-desk-ticket\/\">\u05dc\u05d7\u05e5 \u05db\u05d0\u05df<\/a> \u05dc\u05de\u05d3\u05e8\u05d9\u05da \u05e4\u05ea\u05d9\u05d7\u05ea \u05e7\u05e8\u05d9\u05d0\u05d4&nbsp;<\/p>\n<p style=\"text-align: right;\">\u05d1\u05db\u05dc \u05e0\u05d5\u05e9\u05d0 \u05d5\u05e2\u05e0\u05d9\u05d9\u05df \u05d8\u05db\u05e0\u05d9,&nbsp;<strong>\u05dc\u05de\u05e2\u05d8<\/strong>&nbsp;\u05d3\u05d9\u05d5\u05d5\u05d7 \u05e2\u05dc \u05ea\u05e7\u05dc\u05d5\u05ea Eng.Support@biu.ac.il \u05e4\u05e0\u05d9\u05d9\u05d4 \u05d1\u05d3\"\u05d0 \u05d1\u05db\u05ea\u05d5\u05d1\u05ea<\/p>\n<p style=\"text-align: right;\">&nbsp;\u05e9\u05dc\u05d5\u05d7\u05d4 \u05d4\u05e4\u05e0\u05d9\u05de\u05d9\u05ea \u05d1\u05de\u05e1\u05e4\u05e8: 7033 \u05d5\u05de\u05e7\u05d5 \u05d7\u05d9\u05e6\u05d5\u05e0\u05d9 \u05d1\u05de\u05e1\u05e4\u05e8: 03-5317033<\/p>\n<p style=\"text-align: right;\">\u05d1\u05de\u05d9\u05d3\u05ea \u05d4\u05e6\u05d5\u05e8\u05da \u05d5\u05d1\u05ea\u05d0\u05d5\u05dd \u05de\u05e8\u05d0\u05e9, \u05e0\u05d9\u05ea\u05df \u05dc\u05d2\u05e9\u05ea \u05d0\u05dc\u05d9\u05e0\u05d5 \u05dc\u05d7\u05d3\u05e8 166 , \u05d1\u05e0\u05d9\u05d9\u05df&nbsp; 1105<\/p>\n\n\n\n\n\n<div class=\"wp-block-group alignfull\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group alignfull\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group alignwide has-dark-brown-color has-white-background-color has-text-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group alignwide\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h4><span style=\"background-color: #ffffff; color: #000000;\">Fault event reporting<\/span><\/h4>\n<ul>\n<li>\n<h4 style=\"text-align: left;\"><a href=\"http:\/\/helpdesk.eng.biu.ac.il\/portal\">IT helpdesk service ticket for engineering users only<\/a><\/h4>\n<\/li>\n<li style=\"text-align: left;\">\n<h4><a href=\"https:\/\/learning-and-teaching.biu.ac.il\/contact\">LAMDA\u00a0 (MOODLE)<\/a><\/h4>\n<\/li>\n<li style=\"text-align: left;\">\n<h4><a href=\"https:\/\/tmr.biu.ac.il\/servicePortal\">TAMAR - Management software and telephony<\/a><\/h4>\n<\/li>\n<li style=\"text-align: left;\">\n<h4><span style=\"color: #993300;\"><a style=\"color: #993300;\" href=\"https:\/\/8000.biu.ac.il\/\">MOKED 8000 - Maintenance and electricity<\/a><\/span><\/h4>\n<\/li>\n<li>\n<h4><span style=\"color: #993300;\"><a style=\"color: #993300;\" href=\"https:\/\/learning-and-teaching.biu.ac.il\/contact\">\u00a0ZOOM license request<\/a><\/span><\/h4>\n<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<h4>useful actions<\/h4>\n<ul>\n<li>\n<h3><a href=\"http:\/\/ilan.biu.ac.il\"><span style=\"color: #993300;\">Bar-Net ERP<\/span><\/a><\/h3>\n<\/li>\n<li>\n<h4><span style=\"background-color: #ffffff; color: #800000;\"><a style=\"background-color: #ffffff; color: #800000;\" href=\"https:\/\/login.microsoftonline.com\" target=\"_blank\" rel=\"noopener noreferrer\">Outlook Web Mail Access<\/a><\/span><\/h4>\n<\/li>\n<li>\n<h4><span style=\"background-color: #ffffff; color: #993300;\"><a style=\"background-color: #ffffff; color: #993300;\" href=\"https:\/\/sspr.biu.ac.il\/sspr\/public\/ForgottenPassword?pwmLocale=iw\" target=\"_blank\" rel=\"noopener noreferrer\">Outlook Password\u00a0 Reset<\/a><\/span><\/h4>\n<\/li>\n<li>\n<h4><span style=\"background-color: #ffffff;\"><a style=\"background-color: #ffffff;\" href=\"https:\/\/www.eng.biu.ac.il\/helpdesk\/files\/2020\/01\/%D7%98%D7%95%D7%A4%D7%A1-%D7%91%D7%A7%D7%A9%D7%94-%D7%9C%D7%A7%D7%91%D7%9C%D7%AA-%D7%A9%D7%99%D7%A8%D7%95%D7%AA%D7%99-%D7%9E%D7%97%D7%A9%D7%91-%D7%9C%D7%9E%D7%99%D7%9C%D7%95%D7%99.pdf\">IT Services Form<\/a><\/span><\/h4>\n<\/li>\n<li>\n<h4><span style=\"background-color: #ffffff; color: #993300;\"><a style=\"background-color: #ffffff; color: #993300;\" href=\"https:\/\/www.eng.biu.ac.il\/wp-admin\/\" target=\"_blank\" rel=\"noopener noreferrer\">Word Press Web Page Manager<\/a><\/span><\/h4>\n<\/li>\n<li>\n<h4><a href=\"https:\/\/ilan.biu.ac.il:2443\/OA_HTML\/RF.jsp?function_id=24913&amp;resp_id=-1&amp;resp_appl_id=-1&amp;security_group_id=0&amp;lang_code=IW&amp;params=jN4Wievym3Nqsl7zfj6d.Tfo1UiemZZlFqd4c6AzKVSNcQPzdL0MGMOVlRnhmzjQnLZd41vm.39ycodYBV2-TP3YAs6MY6rSA1EZzRnsMWnBxGCtit7mUkATwJP8v6d7Ofnp5Yt3s6iB-XRHKlNrQC-hltTr2eX0ZvvfeF0hlOsVbrFUu4GefuotuLQ15eNdAx9J7ocgCcIWruj47gjj.yBEbWgpdj5WLmbSS7RvXpNnd7CBp8krBo22JCc.WRnMfq.Ag6BkVEOPemo.ZmUHsRWPZre-Cw.YTECo9siHDn4&amp;oas=83cfNSUMCe6qx4nTUUr-jQ..\">Bar-Net Password Reset<\/a><\/h4>\n<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<h4>useful files<\/h4>\n<ul>\n<li>\n<h4><a href=\"https:\/\/www.eng.biu.ac.il\/helpdesk\/eduroam-connecting-setings\/\">Eduroam Academic WiFi Network<\/a><\/h4>\n<\/li>\n<li>\n<h4><span style=\"color: #993300;\"><a style=\"color: #993300;\" href=\"https:\/\/www.eng.biu.ac.il\/helpdesk\/files\/2022\/12\/\u05d4\u05d7\u05d6\u05e8-\u05db\u05e1\u05e4\u05d9-\u05d1\u05d0\u05de\u05e6\u05e2\u05d5\u05ea-\u05de\u05e2\u05e8\u05db\u05ea-\u05d1\u05e8-\u05e0\u05d8.pptx\">How to request a refund from Bar-net system<\/a><\/span><\/h4>\n<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n","protected":false},"excerpt":{"rendered":"<p>\u05e9\u05d9\u05e8\u05d5\u05ea\u05d9 \u05d4\u05de\u05d7\u05e9\u05d5\u05d1 \u05e2\u05d5\u05de\u05d3\u05d9\u05dd \u05dc\u05e8\u05e9\u05d5\u05ea\u05db\u05dd \u05d1\u05d9\u05df \u05d4\u05e9\u05e2\u05d5\u05ea 7:00 \u2013 17:00 \u05d5\u05d6\u05de\u05d9\u05e0\u05d9\u05dd \u05e2\u05d1\u05d5\u05e8\u05db\u05dd \u05d1\u05d0\u05de\u05e6\u05e2\u05d5\u05ea \u05d3\u05e8\u05db\u05d9 \u05d4\u05d4\u05ea\u05e7\u05e9\u05e8\u05d5\u05ea \u05d4\u05d1\u05d0\u05d9\u05dd http:\/\/helpdesk.eng.biu.ac.il\/portal&nbsp;\u05e7\u05e8\u05d9\u05d0\u05d5\u05ea \u05e9\u05d9\u05e8\u05d5\u05ea \u05dc\u05ea\u05de\u05d9\u05db\u05d4 \u05d1\u05e0\u05d5\u05e9\u05d0\u05d9 \u05de\u05d7\u05e9\u05d5\u05d1 \u05d9\u05ea\u05d1\u05e6\u05e2 \u05d3\u05e8\u05da \u05d4\u05de\u05e2\u05e8\u05db\u05ea&nbsp;\u05d1\u05dc\u05d1\u05d3 &nbsp; \u05d4\u05e8\u05d9\u05e9\u05d5\u05dd \u05dc\u05de\u05e2\u05e8\u05db\u05ea \u05e4\u05ea\u05d5\u05d7 \u05dc\u05db\u05dc \u05db\u05ea\u05d5\u05d1\u05ea \u05d4\u05d3\u05d5\u05d0\u05e8 \u05d0\u05dc\u05e7\u05d8\u05e8\u05d5\u05e0\u05d9 \u05dc\u05d7\u05e5 \u05db\u05d0\u05df \u05dc\u05de\u05d3\u05e8\u05d9\u05da \u05e4\u05ea\u05d9\u05d7\u05ea \u05e7\u05e8\u05d9\u05d0\u05d4&nbsp; \u05d1\u05db\u05dc \u05e0\u05d5\u05e9\u05d0 \u05d5\u05e2\u05e0\u05d9\u05d9\u05df \u05d8\u05db\u05e0\u05d9,&nbsp;\u05dc\u05de\u05e2\u05d8&nbsp;\u05d3\u05d9\u05d5\u05d5\u05d7 \u05e2\u05dc \u05ea\u05e7\u05dc\u05d5\u05ea Eng.Support@biu.ac.il \u05e4\u05e0\u05d9\u05d9\u05d4 \u05d1\u05d3&#8221;\u05d0 \u05d1\u05db\u05ea\u05d5\u05d1\u05ea &nbsp;\u05e9\u05dc\u05d5\u05d7\u05d4 \u05d4\u05e4\u05e0\u05d9\u05de\u05d9\u05ea \u05d1\u05de\u05e1\u05e4\u05e8: 7033 \u05d5\u05de\u05e7\u05d5 \u05d7\u05d9\u05e6\u05d5\u05e0\u05d9 \u05d1\u05de\u05e1\u05e4\u05e8: 03-5317033 \u05d1\u05de\u05d9\u05d3\u05ea &hellip; <a href=\"https:\/\/www.eng.biu.ac.il\/helpdesk\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">IT Service<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-371","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.eng.biu.ac.il\/helpdesk\/wp-json\/wp\/v2\/pages\/371"}],"collection":[{"href":"https:\/\/www.eng.biu.ac.il\/helpdesk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.eng.biu.ac.il\/helpdesk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.eng.biu.ac.il\/helpdesk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.eng.biu.ac.il\/helpdesk\/wp-json\/wp\/v2\/comments?post=371"}],"version-history":[{"count":158,"href":"https:\/\/www.eng.biu.ac.il\/helpdesk\/wp-json\/wp\/v2\/pages\/371\/revisions"}],"predecessor-version":[{"id":1283,"href":"https:\/\/www.eng.biu.ac.il\/helpdesk\/wp-json\/wp\/v2\/pages\/371\/revisions\/1283"}],"wp:attachment":[{"href":"https:\/\/www.eng.biu.ac.il\/helpdesk\/wp-json\/wp\/v2\/media?parent=371"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}