Forward Outlook Web App eMail

Use rules in Outlook Web App to automatically forward messages to another account

You can use Inbox rules to automatically forward or redirect messages sent to your mailbox to another account. This is useful if you won’t be checking your primary mailbox and want to be able to read and respond to messages from another account.

First of all, sign in to Outlook Web App (https://login.microsoftonline.com)

At the top of the page, select Outlook (or Mail). Or, select the App launcher , and then select Outlook
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How do I automatically redirect all messages to another account?

Redirected messages appear as though they came from the original sender. Use a redirect message rule when you want replies to redirected messages to go to the original sender.

  1. In Outlook Web App, choose Settings > Options > MAIL > Automatic processing > Inbox rules.
  2. On the Inbox rules page, choose New > Create a new rule for arriving messages.
  3. Type a name for your rule.
  4. Under When the message arrives, select Apply to all messages.
  5. Under Do the following, select Redirect the message to.
  6. In the address book view, double-click the address you want your email redirected to. If the address you want to redirect email to isn’t in the address book, type the email address in the To box.
  7. Choose OK to save your selections
  8. Choose Save to save your rule.

How do I automatically forward all messages to another account?

Forwarded messages appear as messages that are forwarded by you. Use a forward message rule when you want the replies to go to the address the messages are forwarded from, and not to the original sender.

  1. In Outlook Web App, select Settings > Options > MAIL > Automatic processing > Inbox rules.
  2. On the Inbox rules page , select New > Create a new rule for arriving messages.
  3. Under When the message arrives, select Apply to all messages.
  4. Below the Do the following box, choose More options.
  5. Under Do the following, choose Forward, redirect, or send, and then choose Forward the message to or Forward the message as an attachment to.
  6. In the address view, double-click the address you want your email redirected to. If the address you want to redirect email to isn’t in the address book, type the email address in the To box.
  7. Choose OK to save your selections.
  8. Choose Save to save your rule.

What else do I need to know about redirect and forward rules?

  • A copy of messages that you redirect or forward remains in your mailbox. If you add an action to delete the message, the message goes to your Deleted Items folder and still is counted against your mailbox limit. If you exceed your mailbox limit, you may be blocked from sending or receiving new messages. Forwarding rules also may not work until you delete enough messages to bring the total below your mailbox limit.
  • When you create a forward or redirect rule, you can add more than one address to send to. The number of addresses you can send to may be limited depending on your account settings. If you create a rule with more than one address, test it to make sure it works.
  • If you don’t want a forward or redirect inbox rule to apply to all messages, choose any option other than Apply to all messages.
  • Your administrator may have blocked the ability to use forward or redirect rules to send mail to some or all domains outside of your own. After you’ve created a redirect or forward rule, test the rule by sending a message from a third account to your account. Then check the account your rule is set to redirect or to forward messages to.